Cancellation Policy
- Home
- Cancellation Policy
Here’s the Refund & Cancellation Policy tailored for The Doctor Curls
Cancellation Policy
Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, shipping address, and payment information when you place an order, create an account, or contact us.
Usage Data: We collect data about your interactions with our website, including your IP address, browser type, referring URLs, pages visited, and dates and times of your visits.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.Thank you for shopping with The Doctor Curls. We aim to provide you with quality products and excellent service. Please review our cancellation policy below:
Cancellation Deadline:
You may cancel your order free of charge if you do so before 3:00 PM (your local time) on the day following the order date.
Late Cancellations:
Cancellations requested after 3:00 PM on the day following the order date will not be processed, and the order will be considered final.
How to Cancel:
To cancel your order within the allowed timeframe, please contact our customer service team at info@thedoctorcurls.com with your order number.
Refunds:
If your cancellation request is received and processed before the deadline, a full refund will be issued to your original payment method.
Please note that once an order has been processed or shipped, it cannot be canceled. For information on returns or exchanges after an order has been shipped, please refer to our [Return & Exchange Policy].
Thank you for your understanding and for choosing The Doctor Curls.